Measurements Used By an Award Winning SPI Organization
Alfred Sorkowitz
Consultant

Introduction:

Wipro Technologies was awarded the prestigious IEEE Computer Society award for Software Process Improvement achievement. Wipro was also one of the earliest organizations to achieve a CMM /CMMI level 5 certification.

Wipro's SPI focused on a data-driven approach to quality improvement that led to the adoption of a broad, robust measurement program.

This seminar will discuss a number of the measurements that Wipro used in one of its SPI goals, - Reducing the percentage of rework effort.

Participants will learn/Outline:

The effort normally spent on avoidable rework, and why reducing rework is a major source of productivity improvement.

• An understanding of the measurements used by Wipro in this effort
• For each measurement, there will be a discussion of the collection, organization, and analysis of the measurement data.

Biography:

Mr. Al Sorkowitz was a Computer Scientist with the Department of the Navy where he was responsible for developing large, real-time software intensive systems. Prior to joining the Dept of the Navy, he was Director of the Standards and Quality Control Staff, at the Department of Housing and Urban Development. While at HUD, he initiated a successful testing procedure to improve the quality of unit testing that utilizes automated tools and testing metrics. A paper on this effort was published in a special issue of the IEEE Computer Society magazine "Computer" devoted to Software Quality Assurance, and was later reprinted and widely distributed in the Department of Defense Computer Institute "Selected Computer Articles"

The seminars presented by Mr. Sorkowitz are the practical hands-on “lessons learned” by himself and his staff, developing software in-house, as well as the experience working with a large number of software contractors.

Mr. Sorkowitz has published papers and has presented seminars on Software Metrics, SQA, and Testing at conferences sponsored by the IEEE Computer Society, ACM, DPMA, and the British Computer Society.