An IT Governance Solution Experiences Using Multiple Reference Models 
Paul Byrnes
CTO and Principal
 Integrated System Diagnostics (ISD)

Introduction:

Today, it is very clear how significant Information Technology (IT) is for business and corporate strategy. Or at least, we know how dramatic the impact is of not having consistent IT controls and mechanisms. There are two ways in which IT helps the business succeed:

  1. Adding value
  2. Managing risks

On one hand, IT can be used as a weapon to deliver fast, cheaper, less costly productsand services and on the other hand, IT must manage its operations to control the risks that IT itself imposes to the business.IT Governance plays an essential role in helping companies manage the importance of IT in the current business environment. Some important themes in IT Governance are:

  1. IT strategic alignment and execution
  2. Performance management
  3. Structured decisions and controls
  4. Defined processes, among others.

Although companies recognize the importance of IT Governance, they are challenged in creating the necessary infrastructure required to support it (processes, responsibilities, measures, etc.). In addition, companies face the challenge of dealing with and ensuring compliance against many so-called “accelerators” (models, best practices, and standards) that should help them achieve faster and higher quality results. Instead of helping companies realize these benefits, the proliferation of these models and standards (CobiT, CMMI, ITIL, ISO9001:2000 and others) are creating barriers, increased implementation costs, and confusion for corporations.

Participants will learn/Outline:

Attendees will learn about a new way to address process design and deployment using the object oriented concepts of encapsulation, inheritance and polymorphism. Attendees will also learn how to manage their process program using agile methods based on time-boxed work-sessions, releases, and iterations.

Outline:

The main objectives behind this presentation are:

  • To explore synergies among models, showing how redundancies removed and complementary practices can be leveraged;
  • To explain the main concepts of a new, innovative frameworkmost used and recognized standards in IT today (ISO9001:2000, and CobiT);
  • To discuss experiences and lessons learned using this framework case of supplier selection in one of the largest world banks.

Biography:

Paul D. Byrnes. Principal and CTO of ISD, Inc. Paul has over 22 years in leadership positions delivering advanced process management tools and techniques to organizations. Mr. Byrnes was the SEI CMM® Based Appraisal (CBA) Project Leader prior to founding ISD in 1994. He was responsible for developing all published versions of the SCE appraisal method and the initial CBA IPI method. He was a principal developer of the CMM® Appraisal Framework (CAF). Mr. Byrnes is the principal architect of ISD’s Comprehensive Appraisal Method (CAM V1.0); a draft version was an input method to SCAMPISM V1.1. He is a recognized expert and leading authority in appraisal technology, technology change management and process improvement. Mr. Byrnes has taught reference model, appraisal method, and process improvement training to over 1200 industry and government personnel. He was included in the 1995 Who’s Who in the East, the 1998 Who’s Who in Media and Communications, the 1999 Who’s Who in America and the 2000 Who’s Who in the World. Paul has led or participated in over 60 baseline appraisals (using CAM, SCE, CBA IPI, and SCAMPISM), 30 of which were Level 4-5 in scope. Mr. Byrnes was a charter member of CMU’s eSCM Advisory Board and one of the first eSCM-SP Lead Evaluators. He is an authorized instructor of SEI’s Introduction to CMMI and CMU’s Introduction to eSCM-SP training. Mr. Byrnes was an SEI-authorized Lead Assessor and Lead Evaluator, and is a current SEIauthorized SCAMPI Lead Appraiser. Mr. Byrnes was recently certified by the SEI as a SCAMPI High Maturity Lead Appraiser and was also elected by the community as a charter member of the SCAMPI Lead Appraiser Body of Knowledge (BoK) Advisory Board.