Implementing CMMI with a Service Perspective Prior to the Service Model

Implementing CMMI with a Service Perspective Prior to the Service Model
Cyneice Chaney
Corporate Quality Manager
Project Performance Corporation

Introduction:

Currently Capability Maturity Model Integrated (CMMI) version 1.1 is difficult to implement for services organization. The product development requires different interpretations for service organizations that need to implement. Although CMMI Services is currently under development, service organizations that need to implement CMMI prior to its release have to utilize different interpretative styles in order to be successful.

Learning Objectives:

Understand challenges for service organizations implementing current versions of CMMI
Discuss approaches to tailoring for services
Discuss breakthroughs for implementing a service oriented approach

Outline:

CMMI & Services
Tailoring approaches for service oriented organizations
Approach utilized by Project Performance Corporation
Lessons Learned

Biography:

Clyneice Chaney, Corporate Quality Manager with Project Performance Corporation brings over 20 years of testing, quality assurance and process improvement experience. Clyneice holds certifications from American Society for Quality as a Certified Quality Manager, Quality Assurance Institute's Certified Quality Analyst, and Project Management Institute's Professional Project Manager. She has served on both Virginia and Georgia 's State Quality Award (State Baldrige award) examiner.

Focusing on process improvement and procedure development in the software testing and quality assurance areas, Clyneice has successfully lead process improvement, methodology development, and reengineering projects for organizations wishing to improve their software development, testing processes, and tool implementation.

Clyneice is currently an instructor for the International Institute for Software Testing and has presented technical papers at the Software Engineering Institute: SEPG Conference, American Society for Quality: Quality Manager's conference, Quality Assurance Institute International Testing conference and STAR East Testing and the Quality Assurance conference