Me Facilitate the Session: Fundamentals of meeting facilitation 
Cyneice Chaney
Corporate Quality Manager
Project Performance Corporation

Introduction:

Facilitated sessions are being used in a variety of ways, from gathering requirements, identifying risks, designing processes and performing inspections and reviews. The facilitator's role is to help a group to its best thinking. A good facilitator is helpful when a group is trying to deal with new or difficult issues. In the main, a facilitator helps people persevere as they confront the inevitable confusion and frustration associated with trying to integrate different views and approaches with their own. The more people who learn to facilitate the better. This presentation walks you through the basic steps to become a better facilitator.

Learning Objectives:

• Understand the facilitator role in meetings and improvement sessions
• Understand the principles of good facilitation
• Know how to prepare for a meeting as a facilitator
• Know how to manage the facilitation session
• Know how to manage the data and information from a variety of “types” of facilitated sessions

Outline:

• Meeting and Facilitation
• Key Facilitator role
• Five Principles of Facilitation
• Meeting Planning and Preparation
• Managing the Session

Biography:

Clyneice Chaney, Corporate Quality Manager with Project Performance Corporation brings over 20 years of testing, quality assurance and process improvement experience. Clyneice holds certifications from American Society for Quality as a Certified Quality Manager, Quality Assurance Institute's Certified Quality Analyst, and Project Management Institute's Professional Project Manager. She has served on both Virginia and Georgia 's State Quality Award (State Baldrige award) examiner.

Focusing on process improvement and procedure development in the software testing and quality assurance areas, Clyneice has successfully lead process improvement, methodology development, and reengineering projects for organizations wishing to improve their software development, testing processes, and tool implementation.

Clyneice is currently an instructor for the International Institute for Software Testing and has presented technical papers at the Software Engineering Institute: SEPG Conference, American Society for Quality: Quality Manager's conference, Quality Assurance Institute International Testing conference and STAR East Testing and the Quality Assurance conference